Our Ethos At Surrey AV Solutions
We’re a family firm. Perhaps that’s why the success of every project matters so much to us. On time and on budget is simply what we do. We solve the challenges that leave others scratching their heads. We never say no and we always strive for excellence.
We offer expert advice and work with each and every client to understand their needs and how technology can make their lives easier. We spend time to understand exactly how the house will be used and how the systems need to function. We only recommend solutions which we know are right and will meet the requirements we have discussed.
We create beautiful, simple solutions to everyday problems in a way that will future proof the home, bringing all the technology together in an easy to use solution.
Why Choose Us?
Family Run Business
We are a family run company and therefore we have true family values as a business. We believe in designing truly custom solutions for all of our clients.
We design our systems as individual projects, based upon the clients requirements and budget. No two jobs will ever be the same.
Detailed, clear, line itemised proposals
We always provide clear, transparent line itemised proposals and these are confirmed figures based upon the requirements we have discussed. We do not believe in 'estimates' which then increase once we are appointed (unless the specification changes of course)
Our admin team are available Monday to Friday from 8am to 5pm to answer any of your queries. We also have an out of hours maintenance team who can provide you with emergency assistance.
No quibble 1yr warranty
We provide a no-quibble 1 year warranty on all parts and labour for the systems we provide. If you have any issues during this year we will attend to resolve them and replace equipment if needed.
We have many years experience in this industry and also the electrical industry. We rarely say 'no' to a client when they ask for a solution which is difficult or challenging. We will always find a way to provide the client with the service they require - even if this involves some new solutions which have not been tried before!
Meet the Team
Katie Sparrevohn - CEO
Katie founded the company in 2018 having successfully established and run an AV company in London since 2009. Having relocated from London to Godalming, Surrey it became clear that there was a huge demand for a similar company in Surrey and therefore Surrey AV Solutions was established and has grown from strength to strength over the past 4 years.
Katie’s Role as CEO:
Katie works primarily alongside Mikkel in Sales and also heads up the Strategic long term plans for the business. Katie would be your first point of contact if you wanted advice in regards to a new-build project and her skills lie in the discovery phase, working alongside you and your family to ensure that the system which has been designed meets your brief in regards to performance, functionality and budget.
Katie has successfully created a strong team of high performing, dedicated professionals who all form part of the 5* customer experience we offer at Surrey AV Solutions.
Katie’s Life Outside of Surrey AV:
Katie is a mum to 3 daughters and 2 Cavalier King Charles Spaniels who combined take up any spare time she has! Her favourite food is Japanese and her hobbies are watching Formula 1, travelling and attending live concerts.
Technical Sales Director
Mikkel Sparrevohn - Technical Sales Director
Mikkel founded the company alongside Katie in 2018 having successfully established and run an AV company in London since 2009. Having relocated from London to Godalming, Surrey it became clear that there was a huge demand for a similar company in Surrey and therefore Surrey AV Solutions was established and has grown from strength to strength over the past 4 years.
Mikkel’s Role as Technical Sales Director:
Mikkel works alongside Katie in Sales and also heads up the Technical Department. Mikkel would be your first point of contact if you wanted advice in regards to an upgrade project with an existing infrastructure or system in place. His skills lie in understanding what systems or infrastructure is already in place and then working alongside you and your family to understand what you require in terms of systems and in which rooms. He then works alongside Katie to create a bespoke proposal for you to meet your exact needs.
Mikkel is also the final point of escalation for any complex technical problems. His background and education lies in Mechanical & Electrical engineering therefore there are no problems which he cannot resolve. He is also able to program and deploy any of the systems we provide.
Mikkel’s Life Outside of Surrey AV:
Mikkel is a father to 3 daughters and 2 Cavalier King Charles Spaniels which is challenging at times! His hobbies are running, competing in marathons and watching his favourite football team Chelsea. He also enjoys travelling, especially home to see his family in Denmark.
Mo Azam - Finance Director
Mo’s Role as Finance Director:
Mo works alongside Katie to assist the translation of the CEO’s vision into operation strategy and priorities. His focus is to deliver these priorities with consistency amongst processes and operational discipline throughout the business. Mo is fully qualified accountant (ACCA) with considerable experience in a senior financial management position.
Mo’s Life Outside of Surrey AV:
Mo loves his sport especially football & cricket. In fact nothing will stop him playing football on a Thursday evening with the same team he set up 26 years ago! Mo is married with 2 lovely daughters.
Chris Mothersdale - Operations Director
Chris’ Role as Operations Director:
Chris has recently joined us after spending the majority of his working career in Commercial AV managing projects such as Theme Parks, Museums and even a Planetarium in the Middle East.
Chris is responsible for overseeing the smooth operation of the Project Delivery Team ensuring that the projects are delivered on-time and within budget whilst at the same time delivering excellence at each and every step.
Chris’ Life Outside of Surrey AV:
Outside of the office Chris is a keen tennis player and mountain biker. He enjoys live performances and is father to 2 teens and one Labradoodle.
Jodie Raynsford - Project Co-Ordinator
Jodie’s Role as Project Co-Ordinator, Service & Maintenance:
Jodie runs our Service & Maintenance department, and gives telephone and first level/remote support. She also project manages small works and schedules our engineers ensuring they know where they are going and what they are doing. We applaud Jodie for managing the ever moveable task which is the engineers diary!
Jodie’s Life Outside of Surrey AV:
Jodie is a mother of 2 and a keen runner. She has run 4 marathons and an ultra, participates in triathlons (half Iron Man) and enjoys walking her Cocker spaniel, Nero. Jodie is an avid listener of Popmaster and one day we hope to hear her on it…
Senior Project Manager
Adam Kelly - Senior Project Manager
Adam’s Role as Senior Project Manager:
Adam has spent his whole life in this industry starting out as an AV Engineer himself back in 2005 and working his way up to being a Project Manager for the past 10 years.
Adam is responsible for overseeing several large residential contracts split between large new build projects and a number of complex upgrade projects. He specialises in automated window treatments and he is fully certified to specify and design both Lutron & Crestron solutions.
Adam’s Life Outside of Surrey AV:
Adam has a young family, and he spends most of his free time with them. When he gets the chance, he enjoys being outdoors which could involve a round of Golf or a trip to the coast. He also gets involved in too many home improvement projects including the recent addition of a Cinema Room in the Garden.
Jiten Shamji - Project Manager
Jiten’s Role as Project Manager:
Jiten started his career as an engineer and after over a decade in the industry worked his way up to project manager. Jiten works on projects from start to finish – from the handover from the Design Co-Ordinator to the delivery of the system as the client intended. Jiten loves the interaction with clients and giving a 5* service.
Jiten’s Life Outside of Surrey AV:
Jiten loves all sport and plays football and badminton. Jiten enjoy travelling the world, visiting his family in Kenya and road trips across Europe. He also enjoys cooking & eating and being a doting Dad to 2 girls.
Christopher Swanepoel - Technical Lead
Chris’ Role as Technical Lead:
Chris has worked with London AV in a number of roles since 2019. His skills and expertise lie in fault finding and programming. He is a qualified Crestron Home, Control4, Rako and Lutron programmer along with being a skilled networking technician.
Chris works alongside the Projects Team to test bench innovative solutions prior to deployment. He is involved in the detailed engineering of the systems at design stage and again with commissioning when the project is in handover.
Chris’ Life Outside of London AV:
Father to an amazing daughter and lemon beagle and full-time adrenaline junky. His hobbies include Rugby, Freestyle Motocross, and Mountain biking. If he isn’t doing backflips over jumps on his push bike or motorcycle, he will be seen on the field playing or watching rugby somewhere, being a strong South African of course.
Detailed Design Engineer
Rafe Shaw - Detailed Design Engineer
Rafe’s Role as Detailed Design Engineer:
Rafe has spent the majority of his career in the Residential AV sector – working for some of the most prestigious companies within our industry. During this time he has gathered experience in design, engineering and rack building. He has an eye for detail and is always focussed on best practice.
Rafe is responsible for ensuring the solutions which have been sold are technically perfect. He works alongside our CAD technician to produce elevations, schematics and panel layouts to ensure everything is meticulously planned during the project roll out process.
Rafe’s Life Outside of London AV:
Rafe has an huge passion for Music and he’ll listen to anything. He owns a small, cherished collection of terrible post-punk and indie bands on vinyl. He reads voraciously, enjoys travelling when the opportunity presents itself. He also likes to cook, potter in the garden, and is an avid follower of anything sports related.
AV CAD Technician
Vincent Albery - AV CAD Technician
Vincent’s Role as an AV CAD Technician:
Vincent works alongside our Detailed Design Engineer to produce the documentation required to successfully deploy all of our projects. This could be a bespoke Cinema design pack with elevations and plans or a full rack schematic for a larger project.
Vincent’s Life Outside of London AV:
Vincent is an avid car enthusiast with a passion for high revving Hondas. He enjoys sculpting and digital modelling, which he often 3D prints. Recently he has found the time to help his wife with her latest project, an ill-advised purchase of a half-built camper. Though it’s not high revving, it should make for some fun weekends away.
David Nelson - Procurement Manager
David’s Role as Procurement Manager:
David is the person who, once your quote has been agreed, will work with our suppliers and get the products to our warehouse. He makes sure everything has arrived in pristine condition and will keep it safe until it is ready to be installed onsite. David also looks after our office and warehouse; from keeping the warehouse and stock room organised, keeping our demo room clean & ready for the next client to view, to keeping the staff’s drinks fridge fully stocked with Diet Coke.
David’s Life Outside of Surrey AV:
Outside of work, David is an avid musician and freelances as a session guitarist, working alongside friends to create music for a variety of events, adverts, films etc. He also enjoys spending time with his wife, whether it’s watching a sunset or the latest Marvel film, as well as long weekend city trips.
Senior AV Engineer/Programmer
Mariano - Senior AV Engineer/Programmer
Mariano’s Role as a Senior AV Engineer/Programmer:
Whilst all of our racks are built, pre-configured and tested off site therefore minimising any issues before deployment and minimising the time spent on site, Mariano, our senior AV Engineer, will install the equipment and ensure the smooth running of the system. Mariano likes nothing more than making our clients’ dreams a reality and providing a 5* service.
Mariano’s Life Outside of Surrey AV:
Mariano loves sport and is especially keen on cricket. He also loves watching movies but his biggest passion is all things technical. Mariano loves to research all the latest trends and technologies so he is always ahead of the curve!
Martin - AV Engineer
Martin’s Role as an AV Engineer:
Whilst all of our racks are built, pre-configured and tested off site in order to minimise any issues before deployment and also reduce the time spent on site, Martin, our AV Engineer will install the equipment and ensure the smooth running of the system. Martin enjoys seeing our clients’ dreams turn into reality and takes pride in providing a 5* service.
Martin’s Life Outside of Surrey AV:
When he is not spending time with his toddler, Martin’s passion is collecting and restoring old Mercedes cars. He loves to bring them back to their former glory.
Senior AV Service & Commissioning Engineer
Glenn - Senior AV Service & Commissioning Engineer
Glenn’s Role as Senior AV Service & Commissioning Engineer:
Whilst all of our racks are built, pre-configured and tested off site so as to minimise any issues before deployment and reduce the time spent on site, Glenn, our Senior AV Service & Commissioning Engineer, will install the equipment and ensure the smooth running of the system. He also services existing systems which fall under the comprehensive Maintenance contracts we offer. Glenn takes great pride in providing a 5* service and ensuring our clients’ get the system they dreamed of.
Glenn’s Life Outside of Surrey AV:
When he’s not spending time with his family, Glenn loves mountain biking and listening to music. He collects vinyl and has a formidable collection. Glenn cites Fleetwood Mac ‘Rumours’ as the best record ever made…
Junior AV Engineer
Alexander - Junior AV Engineer
Alexander’s Role as a Junior AV Engineer:
Whilst all of our racks are built, pre-configured and tested off site therefore minimising any issues before deployment and reducing the time spent on site, Alexander, our junior AV Engineer will install the equipment and ensure the smooth running of the system. Like all our engineers, Alexander takes pride in delivering a 5* service and ensuring our clients get the system they dreamed of.
Alexander’s Life Outside of Surrey AV:
Alexander’s background is in music production and he loves music and anything technical. He is currently restoring his Saab. When he is not tinkering with technology, Alex loves gaming and cooking.
Paul - Rack builder
Paul’s Role as Rack builder:
Paul meticulously puts together our racks on site so they can be tested and any issues overcome before they get delivered to their final destination, therefore minimising time spent on site.
Paul’s Life Outside of Surrey AV:
Paul loves music and has a recording studio at home having been a sound engineer for many years. Paul also enjoys cycling and watching his football team Tottenham win – which unfortunately isn’t that often these days..!
Sales & After Care
Maria Ridler - Sales & After Care
Maria’s Role as Sales & After Care
Maria works alongside Katie in Sales, and also with Jodie in providing after sales support to our Service & Maintenance clients. Maria is the first point of contact for all our prospective clients and manages our CRM system. She is also responsible for ensuring we provide a first class Maintenance service to our existing clients.
Maria’s Life Outside of Surrey AV:
Maria has two grown up children and lives locally in the village of Frensham. She is a keen reader and gardener and loves nothing better than a long dog walk in the surrounding countryside with Dottie her black Labrador. Maria’s favourite pastime is socialising with her huge Sicilian family and catching up with friends!
Judy Robson - Accounts Assistant
Judy’s Role as Accounts Assistant:
Judy works alongside Mo in Finance to ensure that all the paperwork is in order. As you can imagine the number of transactions for equipment purchases is vast and can easily be in the hundreds per month. It is Judy’s responsibility to ensure all invoices are received and logged on our accounting system.
Judy’s Life Outside of London AV:
Judy has three grown-up children and is married and lives in Godalming with her husband and dog, Molly. Judy enjoys her gardening and going on cruises!
Kira & Bella
Kira & Bella - Office supervisors
Kira and Bella’s Role as Office Supervisors:
Kira and Bella like to ensure the smooth running of the office, making everyone happy with daily cuddles. They generally like to look very cute and occasionally they will participate in important Zoom calls with clients by snoring so loudly we can’t hear the clients! As a side line, they also like to double up as vacuum cleaners and clear up after lunch and any snacks….
Kira and Bella’s life outside of Surrey AV:
Easy – walks, food, cuddles, sleep – on repeat!
We are hiring ....!
We are hiring ....! - Warehouse Manager
Applications are invited for the position of Warehouse Manager at London & Surrey AV Solutions Ltd. This is a part-time position based at our HQ in Guildford, GU3 although there will be occasional ad-hoc travel to sites in London & Surrey to deliver materials if urgently required.
Hours: 9:00am – 1:00pm, Monday to Friday (negotiable to suit right candidate)
As our company steadily expands, an exciting position has become available for an experienced Warehouse Manager. The successful candidate will join our dynamic team and will be responsible for managing all incoming and outbound deliveries for our London & Surrey contracts.
Cedia Member since 2013
CEDIA is the international trade organisation for the home technology industry with nearly 4,000 member companies worldwide. Built upon a strong volunteer foundation, CEDIA provides access to industry-leading education, certification, research and raises consumer awareness.
Established in the USA in 1989, CEDIA is the leading global authority in the industry. The Association serves as the go-to home technology source for consumers and professionals alike.
We have been CEDIA members since 2013 and ensure that we stay in touch with our community by engaging with their training courses and sharing their white papers on topics which we feel are important to the industry as a whole.